Family plan invite is still pending after being accepted

[jamielea1211]

I have s family account and sent an invite to another email address.  When clicking the link it says that it is already registered.  When I log into my account to manage my family it still says that the invite is pending.  It also asks me if I want to let the other person listen or if I want to listen. 

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@jamielea1211 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!