Getting repeated email messages saying to open Pandora app

[Bubba258]

I just started a free trial upgrade but I keep getting email messages telling me to open my pandora app. I'm already in the app listening to music. The say if I don't do this they will take away my free trial.  I don't know what to do.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Bubba258 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!