Gift subscription not received

[Droshau002]

I purchased a gift subscription for someone today and they never received (I did receive an email confirming purchase). How can I get the code so they can redeem? Please help. Thanks!

[AdamPandora]

@Droshau002 Sorry for any trouble.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!