Husband still gets ads after adding him to Premium Family Plan

[Deiann]

Signed up for the Premium Family Plan and my husband is still getting ads. Any help would be appreciated.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Deiann I do see you have added two users to your Premium Family plan so far.

Is it possible he is signed into the wrong account?

Have him try signing out of Pandora on his devices, and sign back in using the email address associated with his account you've added to your Premium Family Plan.

If he continues to run into issues with this, please have him contact our support team directly here.