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I cannot get anything on my radio plays ok on my computer

howardbosler
Local Performer

SUNGALE radio I try several week=ends and still not able to access internet

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1 Solution

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AdamPandora
Community Manager
Community Manager

@howardbosler Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

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5 Replies

AdamPandora
Community Manager
Community Manager

@howardbosler Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

0 Kudos

gtashjian
Local Performer

the record icon is just spinning when I hit play.  This is happening on my computer.  I can get it to play on my iphone.

the ads play but not the music.

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AdamPandora
Community Manager
Community Manager

@gtashjian Could you tell me a bit more about what is happening?

  1. Are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

0 Kudos

humpback
Local Performer

I can listen on my phone and tv, but not my computer, windows.

 

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AdamPandora
Community Manager
Community Manager

@humpback Could you tell me a bit more about what is happening?

  1. If you are on a computer, are you listening from:
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with on this. 🤝

0 Kudos