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I would like to change credit card

gvhosale
Local Performer

Need to change credit card

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hi, @gvhosale. 👋

Thanks for visiting the Pandora Community!

Looks like your subscription is upgraded directly through our website. You can use the following instructions to change your billing information or subscription plan.

To change your subscription from a computer:

  1. Using your computer, log in to the Pandora website.
  2. Click the icon (initial or picture) in the upper right corner > Settings > Subscription.
  3. Enter your new billing information or click Switch Plans to choose a different subscription plan.
  4. Click Save when finished.

To change your subscription from a mobile device:

  1. Go to the Pandora website.
  2. Select the menu icon (three horizontal lines) in the top left. Then tap Subscription. 
    • Select Update to enter your new billing information and Save your changes.
    • Select Switch Plans to change your subscription option and Confirm.

Any changes you make to your billing information or subscription plan will take effect upon the next renewal date.

Hope this helps with updating that info. Please don't hesitate to reach out if you need anything else! 🎶


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

Share yours: Q: What's your sound color?

View solution in original post

1 Reply

AlyssaPandora
Community Manager
Community Manager

Hi, @gvhosale. 👋

Thanks for visiting the Pandora Community!

Looks like your subscription is upgraded directly through our website. You can use the following instructions to change your billing information or subscription plan.

To change your subscription from a computer:

  1. Using your computer, log in to the Pandora website.
  2. Click the icon (initial or picture) in the upper right corner > Settings > Subscription.
  3. Enter your new billing information or click Switch Plans to choose a different subscription plan.
  4. Click Save when finished.

To change your subscription from a mobile device:

  1. Go to the Pandora website.
  2. Select the menu icon (three horizontal lines) in the top left. Then tap Subscription. 
    • Select Update to enter your new billing information and Save your changes.
    • Select Switch Plans to change your subscription option and Confirm.

Any changes you make to your billing information or subscription plan will take effect upon the next renewal date.

Hope this helps with updating that info. Please don't hesitate to reach out if you need anything else! 🎶


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

Share yours: Q: What's your sound color?