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Improper Application Of Florida Communications Services Tax (CST)

gwizzz
Local Performer

My subscription was taxed at the business/commercial Florida CST rate and not the lower residential rate. I am a residential customer. Please review my payment and advise ASAP.

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TannerPandora
Moderator
Moderator

Hi @gwizzz 

Welcome to community!

We're happy to help with this. Since we may have to collect additional information I've created an email case with our Pandora Care team. Someone from our team will reach out to you via the email address associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime!

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TannerPandora
Moderator
Moderator

Hi @gwizzz 

Welcome to community!

We're happy to help with this. Since we may have to collect additional information I've created an email case with our Pandora Care team. Someone from our team will reach out to you via the email address associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime!

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