Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
Trying to upgrade my account to the family plan and pandora’s payment processor is not working. I’ve tried multiple cards including pay pal. I’ve used multiple web browsers google, chrome, internet explorer, Microsoft edge, and the windows app. Nothing works keep getting a message that says try again later and invalid payment. This has been going on for several days.
Moderator Edit: Edited title for clarity
@Bigbry79 I do see you've submitted a message to our support team through our help page.
Please keep an eye out for their email reply, and they will be happy to further assist.
Thanks for your patience in the meantime!