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Invalid payment error when upgrading

Bigbry79
Local Performer

Trying to upgrade my account to the family plan and pandora’s payment processor is not working. I’ve tried multiple cards including pay pal. I’ve used multiple web browsers google, chrome, internet explorer, Microsoft edge, and the windows app. Nothing works keep getting a message that says try again later and invalid payment. This has been going on for several days.  

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Bigbry79 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
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