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Re: Cancel my subscription

Moderator
Moderator

@vfunk1212 I am going to have our support team contact you privately via email to help with this.

Please keep an eye out for their message. 📬

Thanks for your patience!

Adam | Community Moderator

Let's share music in the Playlist Swap

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Cancel my suscription

Underground

Unfortunalety after 6 month i have to cancel my subscrption ,my songs normally are christian, but always the same song and i was bored, i always have to go on YouTube and find new song, I dont know if the person who upgrade the songs is doing her/his work, I only have to say I found a new app for hearing music, i have to say the name (Spotify),  maybe you have to invetigate more and focused and the quality for customer, with you guys I dont want to spend more money if I not receive what is suppose, thank you .

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Re: Cancel my suscription

Moderator
Moderator

Hi there, @Jenjen06. 👋

Sorry to hear that you're running into repetition during your listening sessions. 

For helpful tips to improve your stations, I would recommend checking out this page.

In the meantime, someone from our User Support team will be in contact via email to assist with managing your subscription.

Thanks for your patience during this process! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Cancel Premium Subscription got from Office Depot

Local Performer

Good morning, I accidentally signed up for a subscription for pandora premium while ordering stuff online from Office Depot (on my company card). I really need to cancel it ASAP please, help.

 

 

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Re: Cancel Premium Subscription got from Office Depot

Moderator
Moderator

Hi there, @MusicFan0060. 👋

I've taken a look, and your Pandora account is registered as free.

Someone from our User Support team will reach out to you via email to assist with the cancelation. It sounds like you may be using a different account. Please keep the email associated with your Pandora, if you don't see the message soon, check your spam / junk folder to make sure it didn't end up there.

Thanks for your patience during this process! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Re: Manage subscription: Direct Billed

Local Performer

I’d like to cancel my trial but I don’t have access to a computer. Is there a Pandora employee that can help me?

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Re: Manage subscription: Direct Billed

Moderator
Moderator

@Jessika Nice to see you around the community. 😄

I do see you have an open case with our support team regarding this request.

Please keep an eye out for their email reply and they will be happy to further assist.

Thanks for your patience! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: No subscription showing in settings to cancel

Local Performer

you are not the only. I am trying to cancel a trial for over 45 minutes of back and forth and "no trial to be found" how can this be made so complicated???

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Re: No subscription showing in settings to cancel

Moderator
Moderator

@nicoledetko I moved your post to this thread since your account is upgraded directly through Pandora.

If you'd like to cancel the subscription, you can follow the instructions provided in my message above.

Hope this helps! 😁

Adam | Community Moderator

Let's share music in the Playlist Swap

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Subscription Cancellation

Local Performer

I signed up for Pandora on Xfinity and I would like to cancel. 

Is my account completely closed. 

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Re: Subscription Cancellation

Moderator
Moderator

@Ccolzani I moved your post to this thread since your account is upgraded directly through Pandora.

Check out the my message here for instructions on how to cancel.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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Cancel

Local Performer

How do i cancel my subscription

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