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Re: Cancel and refund for annual subscription

AdamPandora
Moderator
Moderator

@Loucreasiawhite I moved your post to this thread since your account is upgraded directly through Pandora.

To cancel, you can follow the instructions I provided in my message here

Hope this helps! 😎

Adam | Community Moderator

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cancel

Littlebit9988
Local Performer

Im trying to cancel my subscription but my father in laws internet is slow as hell and my hotspot is slow to is there anyway u guys can cancel it for me

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Re: cancel

AdamPandora
Moderator
Moderator

@Littlebit9988 Our support team mentioned they were able to help resolve this with you over chat.

If you have any additional questions, make sure to reply back directly to the transcript that was emailed to you.

Hope we continue to see you around the Community! 😁

Adam | Community Moderator

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Cancel paid subscription

Lee0816
Local Performer

I am trying to cancel my subscription before it debits my acct and when i log intp pandora and click on subscriptions the only thing it shows me is that I have Pandora Premium and in small print under that it says go to pandora.com but I am already on pandora.com, someone please help !!!

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Re: Cancel paid subscription

AdamPandora
Moderator
Moderator

@Lee0816 It looks like your account is upgraded directly through Pandora.

If you wish to cancel, you can find instructions on how to do so on the accepted solution to this thread. 

Hope this helps! 

Adam | Community Moderator

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Cancelling my subscription

tmistry288
Local Performer

Need some help. I’m trying to cancel  my trial subscription. I see nowhere in my account where I can do that

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Re: Cancelling my subscription

AdamPandora
Moderator
Moderator

@tmistry288 Based off of what I am seeing, the Pandora account connected to your Community profile was signed up for a 90-day trial to Pandora Premium on 05/28/2020.

I also see you were able to cancel that trial back in July to prevent it from renewing at the end of the 90 days. 

Your trial ended on 08/26/20 and your account has already reverted back to the free service - no charges were made. 

Is this the subscription you needed help canceling?

If not, let me know and I can get you in touch with our support team for further assistance.

Adam | Community Moderator

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Re: Want Pandora Premium trial

Raw433
Local Performer

i want to cancel premium

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Re: Want Pandora Premium trial

AdamPandora
Moderator
Moderator

@Raw433 I moved your post to this thread to keep the Community organized: Manage subscription: Direct Billed

If you wish to cancel, you can find instructions on how to do so on the accepted solution

Hope this helps! 🤝

Adam | Community Moderator

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Re: Cancel subscription

P0511272
Local Performer

how do i cancel pandora subscription

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Re: Cancel subscription

AdamPandora
Moderator
Moderator

@P0511272 I moved your post to this thread to since your account is currently upgraded directly through Pandora: Manage subscription: Direct Billed

Check out the accepted solution to this thread for instructions on how to cancel.

Hope this helps! 😎

Adam | Community Moderator

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Re: Manage subscription: Direct Billed

roseanns1
Local Performer

Am unable to cancel my subscription.  Keeps telling me there is a problem.  Please cancel... I have the $4.99 plan. 

 

Moderator Edit: Removed Personal Info

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