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My Pandora won't play unless I upgrade to Premium

JPed030569
Local Performer

please advise how to continue listening....My Pandora won't play unless I upgrade to Premium. I have had a free account for YEARS. However, now I'm on a new work PC (Mac book Air).

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AlyssaPandora
Community Manager
Community Manager

Hi there, @JPed030569. 👋

Thanks so much for posting about this, and sorry for any confusion.

You can listen to Pandora for free from supported devices, like your new Apple laptop. 

++

Premium Sessions:

It looks like you wrote in about a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand. 

To start a new session, simply search our library from your computer or mobile device for a song or album, and click play. If you are eligible for a free session of Pandora Premium, clicking play will trigger a short advertisement, after which you can enjoy your on-demand content.

Because these sessions are funded by advertisements, you can initiate them without worrying about being charged for Premium.

It looks like your account has already reverted to normal. To prevent this, you can listen to your normal stations versus clicking on individual songs to play.

Hope this information is helpful. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Check out our monthly newsletter: The Listener Lounge: October 2023

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AlyssaPandora
Community Manager
Community Manager

Hi there, @JPed030569. 👋

Thanks so much for posting about this, and sorry for any confusion.

You can listen to Pandora for free from supported devices, like your new Apple laptop. 

++

Premium Sessions:

It looks like you wrote in about a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand. 

To start a new session, simply search our library from your computer or mobile device for a song or album, and click play. If you are eligible for a free session of Pandora Premium, clicking play will trigger a short advertisement, after which you can enjoy your on-demand content.

Because these sessions are funded by advertisements, you can initiate them without worrying about being charged for Premium.

It looks like your account has already reverted to normal. To prevent this, you can listen to your normal stations versus clicking on individual songs to play.

Hope this information is helpful. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Check out our monthly newsletter: The Listener Lounge: October 2023
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