No subscription showing in settings to cancel

[Ebicoo]

Would like to cancel my membership cannot locate where or how

[alphaleonis]

How do I unsubscribe from the 30 days Premium trial? I just want to use my Plus account that I registered for. I don't want to wait 30 days to be able to use my PLUS features. I use Spotify rn and do not have this difficulty.

[AdamPandora]

@alphaleonis I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Jeff18]

Please cancel my subscription 

[AdamPandora]

@Jeff18 I checked the Pandora account connected to your Community profile, and it does not appear to be upgraded.

If you are paying for a subscription, my guess is that you have a second account registered under a different email address that is upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[glensmith]

Want to cancel my subscription but can't any setting to allow this.

[AdamPandora]

@glensmith The Pandora account associated with your Community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Scripty12]

I have Pandora billed annual subscription however on website under subscriptions there is NO OPTION to SWITCH OR CANCEL it.  Please cancel this ASAP I haven't used this in two years and just am realizing I've been paying for it. Thank you

[kduddy]

I have the same problem -  I go to the pandora.com site and it automatically takes me to whatever i was playing last.   I can't see the menu selection options from this page.   Only the option to upgrade. 

[AdamPandora]

@Scripty12 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[AdamPandora]

@kduddy I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Turnreed5221254]

How to unsubscribe to pandora 

[AdamPandora]

@Turnreed5221254 The Pandora account connected to your Community profile isn't currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[dougguillot]

It says I’m billed through Apple. Apple has no subscription. No billing statements have shown up. I want to be billed through Pandora. It won’t let me because apparently it says I’m billed through Apple. **ahem**?

[AdamPandora]

@dougguillot I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Lbigdog4649]

I did not want this so please cancel it for me and do not charge me for anything else I am having phone problems and just wanted the free stuff. Thanks

Sent from my iPhone

[AdamPandora]

@Lbigdog4649 I checked the account associated with your community profile, and it does not appear to be upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[pechez309]

Please cancel paying since 2017 not using it last few years.

Thank you 

[LeonPandora]

Hi @pechez309.

Welcome to community, I have moved your post to an existing thread No subscription showing in settings to cancel.

Additionally, the Pandora account connected to your Community profile isn't currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[DianeJohnson1]

How do I cancel my subscription 

[AdamPandora]

@DianeJohnson1 The Pandora account associated with your community profile is not currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!