No subscription showing in settings to cancel

[ruochendai]

Please contact me to cancel my subscription.  I have looked every possible place to cancel and all of my devices say that I don't have a subscription, however I am being charge $4.99 each month

Moderator Edit: Edited title for clarity

[AdamPandora]

@applevalley I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[hawk457]

How do i contact Pandora too unsubscribe before my trial period is up?

[AdamPandora]

@hawk457 I moved your post over to this existing thread: No subscription showing in settings to cancel

To clarify, it doesn't look like the Pandora account connected to your Community profile is upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[catysun]

HI,

  How do I cancel this subscription and cease billing my cash app account on my Iphone ? 

[AdamPandora]

@catysun I moved your post over to this existing thread: No subscription showing in settings to cancel

To clarify, it doesn't look like the Pandora account connected to your Community profile is upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Bethseiler]

I am directly billed from Pandora and am unable to cancel my subscription.  THIS IS SO RIDICULOUS!!!!!!!

[AdamPandora · Accepted solution]

@Bethseiler I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[daveyank24]

Why won't you let me cancel my Pandora subscription

[AdamPandora]

@daveyank24 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[daveyank24]

Settled Adam,thanks to you

[Laney55]

I’ve been charged $10.65 for several years by Pandora.  I never purchased anything or asked to be charged. Please cancel this payment immediately.  I’d like to be reimbursed for all the money they took from my account too.  
Elaine coons  

Moderator Edit: Removed Personal Info

[AdamPandora]

@daveyank24 Always happy to help. 😎

Thanks for being a part of the Community! 

[AdamPandora]

@Laney55 I do see you have an open case with our support team regarding this issue.

Please keep an eye out for their next email reply, and they will be happy to further assist.

Thanks for being a part of the Community!

[Myla]

I am receiving the same problems as well and really need some help. 

[AdamPandora]

@Myla I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[MISSJOHNSON]

Help, I have closed 3 cards trying to get away from the 5.38 charge for over 3 years..

[AdamPandora]

@MISSJOHNSON I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[sunnydazer9]

Please contact me to cancel my subscription.  I have looked every possible place to cancel and all of my devices say that I don't have a subscription, however I am being charge $4.99 each month

Moderator Edit: Edited title for clarity

[AdamPandora]

@sunnydazer9 To clarify, it doesn't look like the Pandora account connected to your Community profile is upgraded - this would explain why you aren't seeing any options to cancel in your account settings.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[DanDan91]

I need help canceling my subscription please.