No subscription showing in settings to cancel

[ruochendai]

Please contact me to cancel my subscription.  I have looked every possible place to cancel and all of my devices say that I don't have a subscription, however I am being charge $4.99 each month

Moderator Edit: Edited title for clarity

[AdamPandora]

@DanDan91 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[GMT53]

Unbelievable!  Am Senior Citizen (on limited budget) trying to cancel subscription & have found myself in vortex or useless information.  Hate to fuss, just want to cancel service & am lost...

[AdamPandora]

@GMT53 The Pandora account connected to your community profile isn't currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[aydah]

My account is also subscribed to Pandora Plus but when I try to find my subscriptions it's not located anywhere (I've tried to cancel both on IOS and PC). In my Itunes it says there is no subscription but I am still paying $4.99 every month 

[compy]

No way to get out . Instructions led me in circles!!! HELP ME PLEASE

[AdamPandora]

@aydah I'm also showing your account is currently upgraded through Apple.

Unfortunately, I can't manage this directly on my end as I don't have access to the Apple billing system.

If you aren't seeing any subscription for Pandora, then it is likely that you purchased the subscription on a different Apple ID than the one you are currently signed in with on your device.

You'll need to contact the Apple support team for further assistance. Otherwise, I'm afraid you'll continue to be billed each month.

I hope this helps.

[AdamPandora]

@compy The Pandora account connected to your community profile isn't currently upgraded.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mindsatwork]

There is no problem signing up or upgrading a subscription BUT NO WAY to cancel it

[AdamPandora]

@mindsatwork I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[Bugga338]

I want to cancel my Pandora subscription but it's not letting me

[AdamPandora]

@Bugga338 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[courtney3157]

I would like to cancel my subscription.  I am not sure when or how it started as a subscription so I don't know where to begin to cancel it

[AdamPandora]

@courtney3157 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[ethanamasula]

Please contact me to cancel my subscription.  I have looked in every possible place to cancel and all of my devices say that I don't have a subscription, however I am being charge $10.62 each month.

[AdamPandora]

@ethanamasula I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Blueyesarah01]

I’ve been getting charged $5 a month for a pandora subscription through pandora.com but my iPhone says I’m not subscribed to it and I’m not getting the benefits. How do I cancel my account ?

[AdamPandora]

@Blueyesarah01 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!