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Not able to manage family plan members

rcoleman1701
Local Performer

No longer able to add or remove accounts on my family plan. Have tried all the troubleshooting ideas already seen in this thread. 

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AdamPandora
Community Manager
Community Manager

@rcoleman1701 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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raylin-62_22
Local Performer

Need xx@ added to my list of listeners. She is on same server.

Moderator Edit: Removed Personal Info

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AdamPandora
Community Manager
Community Manager

@raylin-62_22 That user has now been added to your Premium Family plan.

If they run into any issues, please contact our support team directly for further assistance here.

Thanks for being a part of the community! :pandora:


Adam | Community Moderator
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