Not receiving benefits with free trial

[Jbelle]

Hello, I have Pandora Premium for 30 day trial, will be charged for it on October 22, 2024. So why is my account saying to upgrade to make a Playlist or listen to my music for.? When already upgraded

mod edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hey there, @Jbelle. 👋

Thanks for letting us know about this. I've created an email case with our support team so they can take a deeper look at your account. Someone will be in touch soon via email, please keep a look out for their message. 📬