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Option to switch plans not on website

Katnnaps
Local Performer

Hello, I am trying to switch my plan from Pandora Premium to Pandora Plus. I saw the Help article that instructed me to go to the Pandora website, log in and go to Account>Settings>Subscriptions and select 'Switch Plans'. 

Three is no option to select 'Switch plans' (see screenshot)

If i click "manage your subscription on iTunes, i am sent to a help page, not iTunes https://help.pandora.com/s/article/Change-your-Payment-Information-1519949295577?language=en_US


screenshot.jpg

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1 Solution

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TannerPandora
Moderator
Moderator

Hi @Katnnaps  To clarify, our help page is linked to provide additional information on how to manage your subscription initiated through third-party vendors like Apple and the Google Play Store. If you'd like to make any changes you can do so using the provided steps

Thanks for posting to community! 

Tanner | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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1 Reply

TannerPandora
Moderator
Moderator

Hi @Katnnaps  To clarify, our help page is linked to provide additional information on how to manage your subscription initiated through third-party vendors like Apple and the Google Play Store. If you'd like to make any changes you can do so using the provided steps

Thanks for posting to community! 

Tanner | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

0 Kudos