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Re-subscribing/updating to paid

jimmoore4764
Local Performer

I hope this goes through.

 

I signed up for the 30 days ad-free -- enjoyed, but decided not to purchase.

Later, subscription expired/degraded to full-ad status.

Finally, tired of ads, decided to buy (w/o free 30 days).

When I try to resubscribe, I am blocked by a grayed button, to select 30 days free

for which I know I am not eligible.

How to re-subscribe for $5/mo., w/o losing my stations?

Moderator Edit: Removed Personal Info

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AdamPandora
Community Manager
Community Manager

@jimmoore4764 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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