Refund

[Miguel2004]

I was billed can i get a refund I won’t be using pandora any more 

[boba_fettish]

I've submitted 2 and about to submit a 3rd.  My recurring payment was taken Feb 22, it's been over a month. Have you had any contact yet?

[AdamPandora]

@boba_fettish I do not see any messages from your email address submitted through our contact form.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[boba_fettish]

Well, @AdamPandora if the contact us splash screen gave me a case number rather than just said "a case was opened" I'd have something to show you but I received my refund by being a squeaky wheel and I thank you. Wish it could have been handled without spamming the community but, hey, it worked.  I appreciate the help.

[cbhobbs]

I need to cancel my subscription and didn't realize the renewal date of 5/24/24 was approaching.  I cancelled it this evening, 5/29/2024...

May I please have a refund of the unused months (through 5/24/2025)

Best regards,

Carol Hobbs

[AlyssaPandora]

Hi, @cbhobbs. 👋

Thanks for visiting the Pandora Community!

I've created an email case with one of our support agents to help with your request.

Someone will be in touch with you soon. 📬