cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Still Receiving Ads on Subsciption

michelle1
Local Performer

I'm still receiving ads on my free trial and want to cancel before I'm charged monthly.  Can't find a way to contact Pandora directly.  Have followed all instructions I can find online to resolve the problem and nothing works.  Very disappointed and bummed.  Any help the community can offer?

Labels (1)
0 Kudos
1 Reply

Re: Still Receiving Ads on Subsciption

AdamPandora
Moderator
Moderator

@michelle1 Our support team has taken a look and have informed me that the Pandora account your community profile is registered under isn't currently upgraded to any of our paid services.

If you signed up for a subscription, it was likely done on an account registered under a different email address.

With that being said, support has let me know that they will be sending you a separate message via email to get this resolved.

Keep an eye out for their message, and they will be happy to look into this further with you. 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos
Reply
Loading...