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Still getting ads with Pandora Plus

Ace__
Underground

Hello! I just brought the Pandora Plus Sub and it isn’t letting me do anything. I’m getting the same prompts etc I was getting before I paid for it. 

I have uninstalled, deleted Data , closed down app act. 

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AdamPandora
Community Manager
Community Manager

@Ace__ Nice to see you around the community.

I do see your account is currently subscribed to Pandora Plus.

To clarify, upgrading to Pandora Plusd only removes ads when listening to your collected radio stations (ex: Joe Radio).

When you search and select the name of an artist, track, or album, you will be taken to a "backstage page." You can either create a radio station or press play.

Because on-demand listening is only available to Premium users, if you attempt to play a specific song or album on-demand, you will see an ad for Premium or be prompted to view a video ad in order to access Premium features at no cost.

Your account will revert to your Plus subscription once your Premium session concludes.

Upgrading to Premium or accepting a Premium session is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available).

To learn more about Premium and these complimentary sessions please visit our Help Page.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)

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AdamPandora
Community Manager
Community Manager

@Ace__ Nice to see you around the community.

I do see your account is currently subscribed to Pandora Plus.

To clarify, upgrading to Pandora Plusd only removes ads when listening to your collected radio stations (ex: Joe Radio).

When you search and select the name of an artist, track, or album, you will be taken to a "backstage page." You can either create a radio station or press play.

Because on-demand listening is only available to Premium users, if you attempt to play a specific song or album on-demand, you will see an ad for Premium or be prompted to view a video ad in order to access Premium features at no cost.

Your account will revert to your Plus subscription once your Premium session concludes.

Upgrading to Premium or accepting a Premium session is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available).

To learn more about Premium and these complimentary sessions please visit our Help Page.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)
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Ace__
Underground

I have Read This, I get it thank you! 

AdamPandora
Community Manager
Community Manager

Always happy to help, @Ace__. 😄

Enjoy the music!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (5.26.26)
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