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Subscription Not Applying to My Account

RodneyRedden
Local Performer

Subscription I paid the advertised $5 to renew and still get commercials and have no offline access

 

Moderator Edit: Updated title for clarity

 

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1 Solution

Accepted Solutions

AlyssaPandora
Moderator
Moderator

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

1 Reply

AlyssaPandora
Moderator
Moderator

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post