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Subscription Not Applying to My Account

RodneyRedden
Local Performer

Subscription I paid the advertised $5 to renew and still get commercials and have no offline access

 

Moderator Edit: Updated title for clarity

 

Labels (1)
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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024