cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Subscription Not Applying to My Account

RodneyRedden
Local Performer

Subscription I paid the advertised $5 to renew and still get commercials and have no offline access

 

Moderator Edit: Updated title for clarity

 

Labels (1)
0 Kudos
1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)

View solution in original post

1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey @RodneyRedden

How did you upgrade?

Did you upgrade to Pandora Plus within the Pandora app on your mobile device?

If so, you should be able to restore your subscription using these steps.

Let me know if this helps!

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)