Subscription didn't renew with student rate

[DeMarzo]

Subscribed with a student account and it renewed at the Premium price. How can I get this corrected?

Moderator Edit: Edited title for clarity

[AdamPandora]

@DeMarzo Sorry for the trouble you are having with your subscription.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!