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T-Mobile: Free 4 months of Premium appears active but still getting ads

tldupuis
Local Performer

I signed up for 4 free months Premium through T Mobile and it shows It's active, but I still have ads 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @tldupuis 

Welcome to community!

Sorry to hear you're hearing ads during this promotion. I've gone ahead and escalated this to our Listener Care team to further assist. They will be reaching out by the email associated with your Pandora account. Please be on the look out for this email.

Thanks for your patience in the meantime.


Tanner | Community Moderator

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@PandoraSupport

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