Trouble redeeming Groupon promo

[olddude]

Just tried to upgrade this am to premium Pandora free for 3 months thru Groupon, but just my standard Pandora shows up w/ no place to sign in or redeem thru my pc; When I press redeem online, it just takes me to my stanrdard free Pandora, with no place to sign in or search. Tried chat line in Pandora but was no help.

Moderator Edit: Edited title for clarity

[Monique76]

Just tried to upgrade this am to premium Pandora free for 3 months thru Groupon, but just my standard Pandora shows up w/ no place to sign in or redeem thru my pc; When I press redeem online, it just takes me to my stanrdard free Pandora, with no place to sign in or search. Tried chat line in Pandora but was no help.

[AdamPandora]

@Monique76 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Dbergeon15]

Hey ive got a Groupon I'm trying to redeem for 3 months of Pandora premium but I can't upgrade. I currently have Pandora Plus and every time I try to upgrade it says 

You're currently subscribed to Pandora Plus through Google Play. Go to your Pandora Android app to upgrade to Pandora Premium.

Someone please help. 

Moderator Edit: Removed Personal Info

[AdamPandora]

@Dbergeon15 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!