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Unable to Manage Family Plan

Local Performer

Why can I not manage my family plan when I log in?

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@Bryant_Family As long as you are logged into the account you used to upgrade, you should be able to manage your family plan.

To make changes to your family plan, you'll want to visit the Subscription section of your account.

As the primary account holder you will select Manage Family to view and make any changes to your family plan.

If you're using a computer: 

If you're using a mobile device:

  • Go to the Pandora website.
  • Select the menu icon (three horizontal lines) in the top left. Then tap Subscription. (Log in to your account if prompted.)

I hope this helps. Let me know if you continue to run into issues.

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