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Family Plan - Error Message when Accepting Invites

Apptouse
Local Performer

I’ve recently purchased the family plan and I keep inviting family members, which they receive the email. The only problem is that when accepting the invite there is a error saying that the invite is invalid. Please help 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Apptouse! Welcome to community.

I checked the email address associated with your community profile and it isn't currently upgraded to a paid subscription. 

I'm going to follow up with you in a private message here on community to gather more information.  You may receive an email notification when the message is sent. Please be sure to respond directly here on community and not through the notification email. 

Thanks!

 

Tanner | Community Moderator

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