Upgraded to the wrong subscription

[wrigney0003]

Not sure who to contact, emailed customer service and then found this place.

I accidently subscribed to the individual premium plan, when I needed to subscribe to the family plan. Is there a way to fix this without loosing the money I paid for the plan I just subscribed too or having to subject my wife to a month of adds on her account?

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@wrigney0003 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!