cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong account

Boostedblueaudi
Casual Fan

I payed for a subscription on the wrong account and have already canceled the subscription on the other email just wanting to know if I can get the money back from the wrong one I payed for 

Labels (1)
0 Kudos
1 Reply

TannerPandora
Moderator
Moderator

Hi @Boostedblueaudi 

Welcome to the Pandora Community!

I'm sorry to hear the subscription was purchased on the wrong account. I'm happy to have our Care Team take a closer look and help with your refund request.

I've escalated your case to our Care Team, and someone will reach out to you at the email address associated with your Pandora account to assist you further.

Please keep an eye on your inbox, and be sure to check your spam or junk folder if you don't see their message.

Thanks for your patience!

0 Kudos