"Something has gone wrong" Error when canceling

[Sunopo]

unable to cancel trial subscription

I want to delete my account but have to cancel the trial subscription first which I seem unable to.  I receive following message : "Something has gone wrong. Please try again later" . I have tried changing browser, manually key in password, nothing changes. Please help. Thanks

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Sunopo I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!