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@cllp78735 It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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i lost my credit card and I want to update my payment method with my new credit card info
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@scmcfarlane It looks like your account is upgraded directly through Pandora.
Check out this thread for instructions on how to update your payment information: Update billing info - Direct Billed
Hope this helps!
Adam | Community Moderator
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How do I change account that subscription auto pays from?
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@dbaby63 It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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Where do i update my debit card information for Pandora?
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@Rwsr007 It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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Why is it so hard to change payment method?
I go to the APP and it says go to the web site. I go to the web site and it says go to the APP. It is the same when you want to upgrade! I love Pandora great App but not user friendly!
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@Sylmarian It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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no I am not able
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@glasbraegmail I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
What exactly are you unable to do?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
Adam | Community Moderator
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working for me just fine.
Someone stole my credit card number 10 days ago. I tried many, many times
to add a new credit card; it never worked. My cousin who is much more savy
with computers also could not make the change despite working for 30 min.
I want to keep Pandora. Please help me add a new credit card so I can
continue to listen to it.
Thanks, Susan H.
--
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@glasbraegmail I moved your post over to this exiting thread: Billed by Google Play: Update credit card
It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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It is ridiculous how much time I spent trying to find a way to update my form of payment! Apparently I set it up through google play and there is no way I can change it! I want to just cancel my subscription. That’s how irritated I am! Not even a phone # to call!
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@Slenards I do see your account is currently upgraded through Google Play.
Check out this thread for instructions on how to update your cc info within their system: Update billing info - Google Play
If you run into any issues, you can also contact our support team directly for further assistance here.
Hope this helps!
Adam | Community Moderator
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Well what do I do then
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@551Jan70 I moved your post over to this exiting thread: Billed by Google Play: Update credit card
It looks like your account is upgraded through Google Play.
Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play
Hope this helps!
Adam | Community Moderator
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New music alert! Picks of the Week (12.15.25)