Billed by Google Play: Update credit card

[cllp78735]

Change my credit card info. New Visa 

[AdamPandora · Accepted solution]

@cllp78735 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

[scmcfarlane]

i lost my credit card and I want to update my payment method with my new credit card info

[AdamPandora]

@scmcfarlane It looks like your account is upgraded directly through Pandora.

Check out this thread for instructions on how to update your payment information: Update billing info - Direct Billed

Hope this helps!

[dbaby63]

How do I change account that subscription auto pays from?

[AdamPandora]

@dbaby63 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

[Rwsr007]

Where do i update my debit card information for Pandora?

[AdamPandora]

@Rwsr007 It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

[Sylmarian]

Why is it so hard to change payment method?

I go to the APP and it says go to the web site. I go to the web site and it says go to the APP. It is the same when you want to upgrade! I love Pandora great App but not user friendly!

[AdamPandora]

@Sylmarian It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

[glasbraegmail]

no I am not able

[AdamPandora]

@glasbraegmail I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

What exactly are you unable to do?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

[glasbraegmail]

Adam, I signed up for Pandora in 2006 or 2007, long time ago. It's been
working for me just fine.

Someone stole my credit card number 10 days ago. I tried many, many times
to add a new credit card; it never worked. My cousin who is much more savy
with computers also could not make the change despite working for 30 min.

I want to keep Pandora. Please help me add a new credit card so I can
continue to listen to it.
Thanks, Susan H.

--

[AdamPandora]

@glasbraegmail I moved your post over to this exiting thread: Billed by Google Play: Update credit card

It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!

[Slenards]

It is ridiculous how much time I spent trying to find a way to update my form of payment! Apparently I set it up through google play and there is no way I can change it! I want to just cancel my subscription. That’s how irritated I am! Not even a phone # to call! 

[AdamPandora]

@Slenards I do see your account is currently upgraded through Google Play.

Check out this thread for instructions on how to update your cc info within their system: Update billing info - Google Play

If you run into any issues, you can also contact our support team directly for further assistance here.

Hope this helps!

[551Jan70]

Well what do I do then

[AdamPandora]

@551Jan70 I moved your post over to this exiting thread: Billed by Google Play: Update credit card

It looks like your account is upgraded through Google Play.

Check out this thread for instructions on how to update your payment information with their system: Update billing info - Google Play

Hope this helps!