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All Thumbs Up Playlist Shuffle Loop

ryvibe
Local Performer

I've been having this issue ongoing for weeks now, when I listen to my All Thumbs Up Playlist on my phone on shuffle, It will continuously loop through at max 5-6 songs. Sometimes it will just restart the first song in the playlist. They are the exact same songs in the same order always starting from whichever song you start shuffle on. I only have this problem in this specific playlist and on my iphone. I listen to the same playlist at work on my computer and have 0 issues. I always make sure to log out of my computer session and have no other open instances of Pandora, and the app is up to date on my phone. I even uninstalled and re-installed the app to no avail.

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @ryvibe. 👋

Sorry to hear that you're experiencing playlist repetition when listening to your My Thumbs Up playlist.

  • Does this happen with any of your other playlists?
  • Also, are you in Offline Mode when this occurs?
  • Have you noticed any error messages? If so, what exactly does it say?

Let me know as I'd like to report this on your behalf. 🎧

Alyssa | Community Manager
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redloh
Local Performer

Same problem here..

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AdamPandora
Community Manager
Community Manager

@redloh Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Does this happen with any of your other playlists?
  4. Also, are you in Offline Mode when this occurs?
  5. Have you noticed any error messages? If so, what exactly does it say?

Thanks for working with me on this. 🤝

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