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iOS: Lyrics aren't showing up

Sepaxton84
Local Performer

Does anyone else have trouble w/ getting lyrics to show up? I click on "show more lyrics" but then it just takes me to a blank page. Could this be an issue w/ the app or my iPhone? 

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey, @Sepaxton84!

Thanks for your post, and welcome to the community 🎧

  • Could you share a screenshot of exactly what you're seeing when you attempt to view the lyrics from your iPhone device?
  • Does this happen with every track during your listening sessions?
  • Or is this specifically one song?

Let me know, and I can take a look.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hey, @Sepaxton84!

Thanks for your post, and welcome to the community 🎧

  • Could you share a screenshot of exactly what you're seeing when you attempt to view the lyrics from your iPhone device?
  • Does this happen with every track during your listening sessions?
  • Or is this specifically one song?

Let me know, and I can take a look.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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Travelair22
Underground

I'm also having the same problem 

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @Travelair22 👋

Are you not able to view the lyrics for every song or just a selected few?

+++++

Something to keep in mind, if you are not able to view the lyrics, we don't have lyrics available for that track. Keep in mind, due to licensing restrictions, we are able to provide lyrics for some tracks but not others. If these restrictions change, lyrics that were once available may be removed or others may be added.

If you'd like to view lyrics on a mobile device:

Free Pandora listeners and Pandora Plus subscribers can view lyrics for the currently playing song by tapping the carat (^) below the album artwork.

Pandora Premium subscribers can simply scroll down, or tap the info icon (i) on the top right corner of the Now Playing screen.

Initially you will only be able to see a little snippet of the lyrics on this screen, but you can tap Show More or See all lyrics to reveal the rest.

More info:

Additionally, if you have the explicit filter enabled, you won't be able to view the lyrics of explicit tracks. To disable the explicit filter, go into your Settings, select Account, and toggle Allow explicit content to On.

Hope this helps, let me know!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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dechris681
Underground

I opened a ticket with support and they fixed it.

AlyssaPandora
Community Manager
Community Manager

Thanks so much for sharing that info, @dechris681. Glad the issue was able to be fixed for you. 👍

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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