- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just subscribed, and now my music plays for about 5 seconds and automatically skips, and keeps skipping. I closed the app, logged out of the app, restarted my phone, and the issue has not resolved itself.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Rcole70635 I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through these troubleshooting steps once more: Troubleshooting for iOS Devices
If this does not resolve the issue, I would like to report your feedback to our engineers. Could you tell me more about your device?
- Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
- Carrier:
- iOS version: (Settings > General > About > Version)
- Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for your help with this!
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Rcole70635 I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through these troubleshooting steps once more: Troubleshooting for iOS Devices
If this does not resolve the issue, I would like to report your feedback to our engineers. Could you tell me more about your device?
- Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
- Carrier:
- iOS version: (Settings > General > About > Version)
- Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for your help with this!
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)