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Music Will Not Play!

Hailey
Local Performer

I have tried everything(restarted the app, logged out of my account, refreshed the app, restarted my phone, switched WiFi’s, and switched to cellular data). Nothing works! My music will not play. It’s either at 0:00 or it’s buffering. Pandora music is the one thing that helps me get through my day and I hate that I can’t rely on it.

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Hailey. 👋

Thanks so much for letting us know about this. I completely understand your frustration.

  • Does this happen when you attempt to enable a complimentary session of Premium?
  • Have you tried running through these steps yet?

Let me know if the steps help. ☑️

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Hailey. 👋

Thanks so much for letting us know about this. I completely understand your frustration.

  • Does this happen when you attempt to enable a complimentary session of Premium?
  • Have you tried running through these steps yet?

Let me know if the steps help. ☑️

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)
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