Hi there, @Juan1596garcia. 👋
Sorry to hear that you're having trouble.
Based on your message, it sounds like you're referring to a Premium Access session.
If you accept a complimentary Pandora Premium access session (by interacting with an advertisement in order to listen to content on-demand), you'll automatically be transitioned into the Premium experience, which looks a little different from our radio-only or Plus experiences.
- These Premium Access sessions allow you to create playlists, or collect songs or albums to listen to right away, rather than waiting to hear them play on a station. However, you'll still have access to all of your stations under My Collection if you filter it by Stations.
- When your Premium Access session expires you'll be returned to your normal Pandora app experience, but we'll automatically save your on-demand music collection for your next Premium experience.
You can find out more about how these sessions work here: Premium Access
Could you share a bit more about what is happening when you attempt to listen to songs on-demand?
Are you receiving any error messages? If so, what exactly does it say?
Let me know. 🎧