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Castitchables
Local Performer

My pandora isn’t working? Any suggestions?

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @Castitchables. 👋

Sounds like you're having trouble listening from your iOS device. 

First, I would recommend running through our standard troubleshooting steps to see if this helps: iOS Troubleshooting

If you continue to have trouble, could you share a bit more about what is happening?

  • Are you receiving any error messages? If so, what exactly does it say?
  • What kind of iOS device are you using? (iPhone, iPad, etc.)
  • What happens when you attempt to listen from your device?

Hope this helps. Let me know. 🎧

Alyssa | Community Manager
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1ibnena
Local Performer

no , i put in my name and password and it stays blank

 

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @1ibnena 👋

Thanks for posting and being a part of the Community.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

In addition, you mention "it stays blank", would you mind sending me a screenshot of what you're seeing so I can take a closer look?

Looking forward to your response!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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LuvRats19
Underground
It works now.  Thank you.
 Cathy

GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @LuvRats19 👋

Glad to hear everything is working well now!

Happy Holidays! 🎄

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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