Offline downloaded music deleted

[bzbbassist]

This has happened several times: I am playing music on my iPhone and it stops I then see the cover art start flashing in rapid succession and then the app says ‘’You don’t have any music downloaded yet’ I have an iPhone 5s with the latest iOS available for that model. Anyone else have this happen?

[AlyssaPandora · Accepted solution]

Hey, @bzbbassist.

Sorry to hear that your songs are skipping rapidly. 

I would recommend trying out these steps here.

Let me know if you continue to experience this issue after running through the offline mode troubleshooting steps. 📲