cancel
Showing results forย 
Showย ย onlyย  | Search instead forย 
Did you mean:ย 

Offline downloaded music deleted

bzbbassist
Local Performer
This has happened several times: I am playing music on my iPhone and it stops I then see the cover art start flashing in rapid succession and then the app says โ€˜โ€™You donโ€™t have any music downloaded yetโ€™ I have an iPhone 5s with the latest iOS available for that model. Anyone else have this happen?
0 Kudos
1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey, @bzbbassist.

Sorry to hear that your songs are skipping rapidly. 

I would recommend trying out these steps here.

Let me know if you continue to experience this issue after running through the offline mode troubleshooting steps. ๐Ÿ“ฒ

 

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What holiday song could you listen to on repeat?

View solution in original post

1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey, @bzbbassist.

Sorry to hear that your songs are skipping rapidly. 

I would recommend trying out these steps here.

Let me know if you continue to experience this issue after running through the offline mode troubleshooting steps. ๐Ÿ“ฒ

 

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What holiday song could you listen to on repeat?