Problem with my downloads

[alexgutiérrez]

Hello community!! 

i just got Pandora Plus and I have a problem with the songs I am trying to download to listen to them on offline mode! After doing it, the next day just show me that they are not downloaded? I thought I could keep the stations and songs I wanted downloaded with the Pandora Plus subscription. If someone has an answer It’ll be super useful. Thanks!! 
Btw I have an iPhone 7 IOS 13.6 

[AlyssaPandora · Accepted solution]

Hey there, @alexgutiérrez. 👋

Looks like you've enabled a complimentary session of Premium recently while being a Plus subscriber. You can find out more information about how Premium sessions work here.

With a Plus subscription, you have the ability to download 4 stations for offline listening. With Premium, you can download albums, individual songs, playlists, and stations for offline listening. Downloading the individual tracks is a feature of Premium only. 

To find out more about our subscription options and the benefits of each, feel free to check out this article.

I hope this information is helpful. Let me know if you have any additional questions or concerns. 🎧