Resolved: iOS: Pandora Widget is gone

[Jmaage02]

Pandora did another update and the widget is gone again. Did all of the steps seen in previous issues. No resolution. 

Moderator's edit: Changed title for clarity.

[MariaPandora]

Hi @Jmaage02 , thanks for posting.

I'm really sorry for the trouble with the app widget.

I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to please try uninstall and reinstall the app one more time and try to listen as usual:

I understand that you already tried this, but this will help us see everything that's happening within your app.

Also, can you please upload to this thread a screenshot of what you see so I can take a look?

[Cell14_91]

Same thing happened to me today

[JerseyJeezy]

Same for me. 

[Jmaage02]

Uninstalled and reinstalled no change in results. Unsure of how to add a screenshot. When I go to the add a widget Pandora is nonexistent

[TannerPandora · Accepted solution]

Please note that this message has been marked as the Accepted Solution to reflect the current status. This thread will be updated as additional information becomes available from the Community Moderation Team. Thank you for your patience and understanding.

---

Pandora Update: 5/11/2026

Hi everyone,

Thanks for sharing your experiences and reporting the issue. The blank or missing Pandora widget should now be resolved in the latest Pandora release (version 2604.1.1). 

If you haven’t already updated, please install the latest version and try again.

This thread will now be marked as resolved and closed to future comments. If you come across this issue again in the future, please create a new thread. 

Thanks for being part of community! 

---

Pandora Update: 5/7/2026

Hi everyone!

Thanks so much for sharing your experience with the Pandora Widget on iOS. We’ve passed this along to our engineering team so they can take a closer look and investigate further.

We appreciate your patience in the meantime, and we’ll be sure to share any updates here in this thread as soon as we receive them.

Thanks again for taking the time to report this and help us improve the experience for everyone. 💙

[Skull42400]

my widget went black. so I deleted the app and reinstalled it. Then it’s wasn’t listed in my widgets after reinstallation. Were the  widgets taken off the app completely?

[TannerPandora]

Hey @Skull42400!

Welcome to the Community!

Thanks for posting. I’ve moved your message over to an existing thread we have on this experience. Our teams are aware and are currently investigating what happened.

Please keep an eye on that thread, as soon as we receive any updates, we’ll be sure to share them there.

Thanks again for your patience and understanding in the meantime!

[LunaC63]

Same thing here. Widget on iPhone 12 Pro was white. I checked my App Library and Pandora is gone. I also deleted the widget but can’t install again because it’s not there!!

[MariaPandora]

Hi @LunaC63 . Thanks for posting.

Please try to install the app again, making sure to tap the little cloud icon (or the FREE button) on the Pandora screen in the App Store. If the Pandora screen shows an OPEN button, then the Pandora app is still installed on your device and you just need to find it.

We just released an update to address this issue, so please check if there's any update available. If there is one, you will see an UPDATE button, instead of OPEN. Please check the following to manually update the Pandora app from the App store on your Apple device. 

If the app is still not showing up after verifying it is installed using on the App Library, check whether you have any age restrictions set on your device. Pandora is "unrated", so if you have some restrictions set, it simply won't appear even when installed.

To learn more visit the Apple user guide page. 

Let me know how it goes.