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Shuffled Playlist Songs Repeat

Kdrap
Local Performer

When I pull up a collected playlist on my iPhone 7 Plus, the playlists repeats songs when on shuffle. Is there anyway to turn this off? I currently have IOS 13.4 

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hey there, @Kdrap. 👋

Sorry to hear that songs within your playlists are repeating during your listening sessions. I’ve enabled a trace on your Pandora account to help us better understand what’s happening. 

Let's try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).*

  1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
  2. Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app.
  3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically.

++

If you still have issues after uninstalling / reinstalling, would you mind sharing more about your device?

  • Device & Generation: iPhone 7 Plus
  • Carrier:
  • iOS version: 13.4
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Thanks so much for sticking with me on this. look forward to hearing back! 🎧

Alyssa | Community Moderator
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