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Songs cutting short on iphone

Frangru
Local Performer

Hi,

Most of my songs are cut short. Sometimes it happens with every song sometimes not. Very strange. Can you help?

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AdamPandora
Community Manager
Community Manager

@Frangru I recommend running through these troubleshooting steps to see if they resolve this: 
Troubleshooting for iOS Devices

If you continue to experience issues with this, I would like to report this issue to our engineers. Could you tell me more about your device?

  • Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Do any error messages pop up when the music gets cut short?

Thanks for working with me on this. 🤝

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