Songs skipping like playing a bad CD

[dshrode13]

I also have this issue. I have an Iphone.

[AdamPandora]

@dshrode13 I moved your post over to the iOS space.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

• Does the music skip without ever actually playing? Or does a song partially play, however it skips over to the next track before finishing?
• Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
• Are you listening to a station, album, playlist, or podcast? 
• Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
• Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!

[Ths7993]

I’m having this issue, too!!

[MariaPandora]

Hi @Ths7993 , thanks for posting and welcome to the Pandora Community!

Can you tell me a bit more of what's happening please? When this happens: 

• Does the music skip without ever actually playing? Or does a song partially play, and skips over to the next track before finishing?
• Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
• Are you listening to a station, album, playlist, or podcast? 
• Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
• Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

The more information you can provide, the better we can help.

Thanks for working on this with us!

[dshrode13]

Hi Adam,

Thank you for your quick response.

It happens both on Cellular data and on Wifi (i.e when connecting to a bluetooth speaker at home). For cellular data - it also happens when driving (with Google Maps) or when on a walk in a suburban environment. 

Songs play, but they skip within the same song (they don't skip to the next song - although that has happened a couple of times - but not the predominant issue. When this happens the app is on in the background (when on a walk, the phone is in my pocket, when driving, (I have Google Maps up as the primary app so I can follow the directions).

This happens when listening to stations.

This has been happening a bit more frequently but typically resolves in about 5 seconds - but the frequency is going up.  I haven't toggled the WiFi off yet, (however, when this happens it's mostly using cellular data).

iOS version = 18.6.2

Pandora version: 2506.1.1

Thank you for all the help!