Unable to Skip or Use Thumbs

[Jensta614]

So not only am I unable to thumbs up or down a song, but now the song’s won’t fully display for the skip option - all I can do is pause or play? And this totally irritating “for you” menu won’t go away?!? I pay for this service and I’m literally hours away from cancelling. Get me solutions please. Thank you. 

Moderator Edit: Edited title for clarity

[AlyssaPandora · Accepted solution]

Hey there, @Jensta614. 👋

Sorry to hear that your running into trouble with your 👍👎 and the "For You" menu.

I would recommend trying out these steps to troubleshoot your issues within the Pandora app.

If you still have trouble, could you send a me screenshot of exactly what you're seeing when this happens?

Let me know how it goes. 🎧