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Unable to Skip or Use Thumbs

Jensta614
Local Performer

So not only am I unable to thumbs up or down a song, but now the song’s won’t fully display for the skip option - all I can do is pause or play? And this totally irritating “for you” menu won’t go away?!? I pay for this service and I’m literally hours away from cancelling. Get me solutions please. Thank you. 

 

Moderator Edit: Edited title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Jensta614. 👋

Sorry to hear that your running into trouble with your 👍👎 and the "For You" menu.

I would recommend trying out these steps to troubleshoot your issues within the Pandora app.

If you still have trouble, could you send a me screenshot of exactly what you're seeing when this happens?

Let me know how it goes. 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Jensta614. 👋

Sorry to hear that your running into trouble with your 👍👎 and the "For You" menu.

I would recommend trying out these steps to troubleshoot your issues within the Pandora app.

If you still have trouble, could you send a me screenshot of exactly what you're seeing when this happens?

Let me know how it goes. 🎧

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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