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Unable to play downloaded stations on iPhone

ckwmv
Local Performer

I am a Premium subscriber and have successfully downloaded many stations for offline use. However, I am encountering an issue when using the app in offline mode.

While a few of my most recently played stations work correctly, the majority of my other downloaded stations fail to load, showing only a continuous loading icon.

Could you please provide some insight into why this is happening and how I might resolve it?

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1 Solution

Accepted Solutions

ckwmv
Local Performer

I resolved the issue by deleting and installing the app again, optionally set the audio quality and downloads to high for all three modes before downloading the stations.

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2 Replies

ckwmv
Local Performer

I resolved the issue by deleting and installing the app again, optionally set the audio quality and downloads to high for all three modes before downloading the stations.

MariaPandora
Moderator
Moderator

Hi @ckwmv , 

Sorry to hear about the issues you experience with your offline content. I'm glad to hear that everything seems to be working now.

Please let us know if you have any further issues. 


Maria | Community Moderator
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